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FranFernandez
Contributor I
July 15, 2021
Answered

EQ settings not saving, Sonos App (Sonos Arc)

Hi there, I got sonos arc one week ago and I have issues with my EQ settings.

I realize that every time I turn on/off the tv my sound settings change. Looking at the app my EQ bass/treble  are set to 0. I have set it multiple times but they keep moving back to 0 (loudness and other settings are ok)

 

is that normal?

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GuitarSuperstarAnswer
Lead Maestro
July 15, 2021

No, this isn’t normal. The EQ settings should not reset. Have you tried deleting the Sonos app and reinstalling it?

"Receive with simplicity everything that happens to you." - Rashi
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3 replies

GuitarSuperstarAnswer
Lead Maestro
July 15, 2021

No, this isn’t normal. The EQ settings should not reset. Have you tried deleting the Sonos app and reinstalling it?

"Receive with simplicity everything that happens to you." - Rashi
FranFernandezAuthor
Contributor I
July 17, 2021

Tested this days and after delete/re install appthe EQ settings are being saved normally.

 

thanks!

    Lrood
    Contributor I
    July 28, 2021

    I have the same issues on my 2 Roams. Every time I power off or de-group  EQ goes back to 0

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