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Question

Does the Arc require Ethernet to use an Amp for surround?

  • 15 July 2024
  • 2 replies
  • 29 views

Does the Arc require Ethernet to use an Amp for surround?

 

The Amp is connected to Ethernet and has WiFi on.

 

The Arc says that it needs to be connected to Ethernet (I wish I knew this before patching the walls) when it connects to the Amp for surround. 

The surrounds don’t seem to work. How to actually test that, btw?

2 replies

Userlevel 7
Badge +17

No. The old Connect:amp did need to be cable connected for surround but the newer Amp does not. Is wifi on on both the Amp and the Arc? Nothing blocking the 5GHz link between them? Are you going about this the right way (ad the Amp as surrounds to the Arc, so starting from the Arc)?

Badge +1

No. The old Connect:amp did need to be cable connected for surround but the newer Amp does not. Is wifi on on both the Amp and the Arc? Nothing blocking the 5GHz link between them? Are you going about this the right way (ad the Amp as surrounds to the Arc, so starting from the Arc)?


yes, I am adding from Arc. The app says they are connected (most of the time, some times it says it is missing and I have a duplicate room that is not connected). But when connected, it just doesn’t play anything. 

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