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can't turn on microphone on sonos arc

Try unplugging the Arc from power for a couple of minutes. Then plug it back in and try again.


Have you installed a voice assistant?


My Google assistant app can’t find device and microphone won’t turn on manually or in app on any device


The microphone on any Sonos device cannot be turned on when there’s no voice assistant installed. So that’s the first step you have to do. If you cannot install the assistant, you can’t turn on the microphone.