Beam + Sub Mini + x2 Play ones Keep disconnecting

4 replies
161 views

I know this has been asked a lot of times before but I can't seem to find a fix.

All seem to be disconnecting at random intervals and it's becoming quite frustrating.

Any fix that will actually work?

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Corry PAnswer

Sonos Staff

Hi @TSOPTC

Welcome to the Sonos Community!

It may be best to get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

UKMedia

Hi

Can you provide some more detail about what you mean by 'disconnecting'?

Remember: Sometimes Red Wine helps :)

T

TSOPTCAuthor

Contributor I

Just says not connected, I believe it's a WiFi issue as I have a BT router but not sure how to solve it.

G

GuitarSuperstar

Lead Maestro

Is the Beam close enough to the router where you could wire it to the router with an ethernet cable?

"Receive with simplicity everything that happens to you." - Rashi