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Beam stops responding to IR remote with optical connection

  • May 24, 2023
  • 1 reply
  • 89 views
Stanley_4

One of my Beams stopped responding to my IR remote, tried a second remote, tried turning off all the lights too, still no joy.

Both remotes work fine when a spare Beam is configured to use them.

Can’t reconfigure the problem Beam as it sees neither remote in the setup steps.

Took a while but I found this old topic and a quick power cycle got it working again.

I’ll watch for this and if it happens I’ll submit some diagnostics.

Old topic:

 

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1 reply

Corry P
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  • Corry P
  • Sonos Staff
  • May 25, 2023

Hi @Stanley_4 

Thanks for your post!

That’s quite unusual, but I’m glad the old trick of turning it off and on again worked for you - thanks for sharing!

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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