Beam pauses while playing music

4 replies
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Hey!

Newbie here and asking for help.

So I`ve been using Sonon beam since it came in the market and I`ve been happy with it, without any problems. The last 3 months i`ve started to experiece problems with it

While playing sound from TV (Sony Bravia KDL-40NX700 linked via optical) everything works fine. After i turn off the tv and switch to Spotify or YouTube music, music starts playing withiut a problem for around a minute then pauses for some seconds, then starts playing again, then pauses etc.

Beam is wired to my router.

Any idea what the problem is?

Thanks

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GuitarSuperstarAnswer

Lead Maestro

What router do you have? Have you tried unplugging the Beam from power for about a minute and rebooting your router? You can also trying changing the SonosNet channel in the Sonos app:
https://support.sonos.com/s/article/1219?language=en_US

"Receive with simplicity everything that happens to you." - Rashi

G

GuitarSuperstarAnswer

Lead Maestro

What router do you have? Have you tried unplugging the Beam from power for about a minute and rebooting your router? You can also trying changing the SonosNet channel in the Sonos app:
https://support.sonos.com/s/article/1219?language=en_US

"Receive with simplicity everything that happens to you." - Rashi

T

tk1980Author

Contributor I

I've restarted the router lots of times without any effect.

I'll try to reset the beam. Maybe that will work