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I have my Gen 2 Beam connected to my Samsung model UN55CU7000FXZA via HDMI-eARC mode & I am wondering if some of the TV’s audio settings need to be disabled or adjusted for optimal performance?

A also have an Apple TV, as well as Netflix, Amazon, Philo & a couple other streaming services & at times have issues where you can barely hear voices clearly, but have a door open, someone set a glass down on a table or other background noises & it sounds like the volume is cranked up waaaaay too loud.

Any suggestions?

Thanks!

Set the TV to these settings:

HDMI-eARC Mode: Auto
Digital Output Audio Format: Pass-Through

 

Set the Apple TV to these audio settings:

Change Format: OFF
Dolby Atmos: ON

 

Also be sure to perform Trueplay tuning in the Sonos app.

Some of that is the producer’s choice of which channel will play the sound and how loud.

If it is bad on every thing you try then it might be a Sonos issue rather than the source.

Here’s what I found;

HDMI-eARC Mode: Auto - this was set to auto
Digital Output Audio Format: Pass-Through - when trying this, I get the message ‘the current audio format input cannot be passed through with an ARC connection’

 

Set the Apple TV to these audio settings:

Change Format: OFF - I’m not seeing this option
Dolby Atmos: ON - this was set to ON

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