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Contributor I
August 7, 2024
Question

ARC vs in wall HDMI managment

I have a sonos ARC, the audio is fine if I connect the supplied HDMI from the ARC directly to the TV. If I include an in wall cable management that had a female hdmi installed in the wall the audio keeps dropping out. why is this?

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7 replies

Prodigy III
August 7, 2024

Maybe the HDMI in-wall set-up is the old HDMI 1.4, and so is not high speed?

Chuc-EEAuthor
Contributor I
August 7, 2024
Prodigy III
August 7, 2024

Should be fine. What length did you need to use? Sometimes longer cables can lead to signal degradation.

Chuc-EEAuthor
Contributor I
August 7, 2024

in the wall it is roughly 50cm

Prodigy III
August 7, 2024

Ha! No distance at all then! 
 

And you are connecting the HDMI cable to the TV’s HDMI-eARC port? 

Chuc-EEAuthor
Contributor I
August 7, 2024

I sure am, I am now questioning myself on the second external cable (not in the wall) I am using .  Just ordered a new one incase it is that what is the problem

press250
Prodigy III
August 7, 2024

Hi @Chuc-EE, back in the day I experienced the exact same thing: my certified HDMI cable did not work, while the cable supplied with the Arc did work. Happily, I firmly re-seated the certified HDMI cable at both ends and it has worked ever since. If you’ve not already done so, give that a shot with your in wall cable.