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Arc TV Remote Works on Arc, Arc Can't Tell; Remote Setup Fails.

  • 27 July 2023
  • 1 reply
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My tv remote is adjusting the Arc volume just fine. Arc "Set Up  TV Remote" Step thus fails because sonos can't tell the remote is working. Sonos states it didn't notice a signal from the remote. This even though the light on the arc is winking as I select volume up. What gives? How do I complete this set up? Do I need to complete this srt up?

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Best answer by GuitarSuperstar 27 July 2023, 16:09

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Userlevel 7

If your TV remote is adjusting the volume on the Arc, don’t worry about completing the TV remote setup.