Arc + sonos sub (gen3) does not let me add sonos one

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I already had the sonos arc+ sub(gen3) connected to my TV. And it works fine. I just wanted the little extra experience of the all surround. I bought 2 sonos One.

When i added these to the app, and tried to put them in the same room as the arc and sub. the app created an additional room for it with a number 2 (tvroom2). The app also says it cannot find two compatible sonos speakers if i try to set up surround. they are powered on and connected to the wifi.

I am able to connect my sub to the sonos one speakers, but not the sonos arc for some reason. Any suggestions?

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Mr. TAnswer

@John B - Recently I have rebooted my router and Sonos devices so often that I’ve lost count (issue playing Sonos Radio HD but fixed with the addition of a Boost). Was sure I had added surrounds when they were already a pair, hence my initial suggestion. But this morning, I removed my surrounds, then set them as a stereo pair. Went to add surrounds and received the error message ‘can’t find two compatible Sonos speakers’ (only one unpaired Play3 appeared). Removed the stereo pair that I created, went back to add surrounds which then gave me 3 room options to pick from and I successfully added the 2 applicable speakers back as surrounds in HT

But agree, if that also fails, then a reboot of router and speakers is worth a shot.

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J

John B

@Dirk telt Good to know you got there in the end with the combination of measures.

Happy listening in surround!

I second that!

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