Hello, my Sonos Arc has stopped working. There is no central connecting light red/green/white and the microphone light is constantly on (white.) Unplugged, re-booted……nothing at all??
Thanks
Best answer by nik9669a
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I’d suggest contacting Sonos support. As a user community there’s not much we can offer other than sympathy. Don’t reset it (different from the reboot you already tried). Also maybe generate a diagnostics report, if you can, before you contact support.
Thank you. How do you generate a diagnostic report please?
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