When watching Atmos content, we will experience the sound dropping/cutting out for a quick second, sometimes only once or twice throughout an whole movie.

  • 13 November 2021
  • 1 reply
  • 52 views
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We have tried both wifi and ethernet connections, have changed all the HDMI cords.

 

TV is a Samsung Q8DT and we also use an apple tv 4k as well as PS5. We mostly use the apple tv, but have experienced the  issue with apple tv and native samsung apps.

 

I think its been happening ever since I got the Arc, I love the Atmos but this happens every time we watch Atmos content and really kills the movie.

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1 reply

G
Userlevel 7

Many Samsung TV owners have experienced similar issues with the Arc. If you search these forums, you will find A LOT of threads related to your problem with various solutions that may or may not work for you. Here is one thread of many:

 

"Receive with simplicity everything that happens to you." - Rashi
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