Best answer by Keith N
Just to make sure I understand what is going on: When you change the volume through the T.V. remote, you get a message on the TV screen about changing the audio directly on the speakers. Is this correct?
If so, this is because the TV is still receiving the IR signal from the remote control along with the PLAYBASE. Some Samsung TV's use the Samsung One remote that outputs different types of signals. In this case, you may find this article helpful.