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Headliner I
Dec 10, 2024 4:11 PM UTC

Updates 12/10/2024 Still No TrueCinema

Another complete round of hardware and software updates today. Including Ace update. At least everything updated on the first pass and EQ settings were not auto-reset, so maybe Sonos deserves a little credit.

Unfortunately this update still does not reflect deployment of TrueCinema on the Ace. And I see no changes to the UI on iOS. 

Maybe there's something for others and Android users....

 

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25 replies

jgatie
Dec 10, 2024 4:14 PM UTC

You are literally the only poster here complaining about a lack of True Cinema.  I’m not sure that does your case much good. 

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jgatie
Dec 10, 2024 8:54 PM UTC

My apologies to the OP.  It appears there are now two posters complaining about a lack of True Cinema.  

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GC3Author
Headliner I
Dec 10, 2024 9:02 PM UTC

My apologies to the OP.  It appears there are now two posters complaining about a lack of True Cinema.  

What's your point?

 

Moderator Note: Modified in accordance with the Community Code of Conduct

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GC3Author
Headliner I
Dec 10, 2024 9:03 PM UTC

You are literally the only poster here complaining about a lack of True Cinema.  I’m not sure that does your case much good. 

You're right. This is the only place in the entire interweb that anyone discusses Sonos.

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Collaborator II
Dec 10, 2024 9:04 PM UTC

You are literally the only poster here complaining about a lack of True Cinema.  I’m not sure that does your case much good. 

There’s no case to be made. Sonos promised this feature but hasn’t delivered.

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jgatie
Dec 10, 2024 9:06 PM UTC

What's your point?

 

Moderator Note: Modified in accordance with the Community Code of Conduct

 

My point is the that number of posters complaining about this missing feature is infinitesimally small compared to those complaining about other issues that should probably be higher on Sonos’ “to do” list. 

I thought I was quite clear on that point, but I guess I was not.  

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GC3Author
Headliner I
Dec 10, 2024 10:40 PM UTC

What's your point?

 

Moderator Note: Modified in accordance with the Community Code of Conduct

 

My point is the that number of posters complaining about this missing feature is infinitesimally small compared to those complaining about other issues that should probably be higher on Sonos’ “to do” list. 

I thought I was quite clear on that point, but I guess I was not.  

Your point is it doesn't matter to you, so ipso facto it's unimportant to the entire community.

The real point is that Ace hasn't sold anywhere close to what Sonos projected and future production cut significantly, so their abandoning promised product improvements isn't much of a stretch.

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jgatie
Dec 11, 2024 6:55 PM UTC

Your point is it doesn't matter to you, so ipso facto it's unimportant to the entire community.

The real point is that Ace hasn't sold anywhere close to what Sonos projected and future production cut significantly, so their abandoning promised product improvements isn't much of a stretch.

 

Not what I said at all, so please don’t put words in my mouth.  I’m saying it apparently isn’t important to many in the community, because the number of complaints about this issue are dwarfed by the complaints about countless other issues.  So unless you go on a gigantic sock puppet campaign, I’m afraid my analysis stands. 

And by the way, as an Ace owner, it is important to me.  I’m just willing to be patient due to the other far more pressing problems Sonos seems to have at this time.

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Lyricist III
Dec 18, 2024 12:36 AM UTC

I’ll avoid the back and forth here on how important the feature is to users and Sonos with this simple statement: Sonos promised Ace purchasers with TrueCinema. Now, 6 months later, at the very least an update on the status would be expected and a very minimal ask. 

So SONOS IF YOU ARE LISTENING - just give us an honest update on when/if TrueCinema is coming out. The least you can do given all of us early adopters of your Headphone. We could’ve easily waited to buy the headphones, but we trusted you and believed in your new product and what you promised it can do. 

Just a simple update. 

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GC3Author
Headliner I
Dec 18, 2024 1:16 AM UTC

I've chatted with Sonos support, and in a separate post with a response by Sonos, they confirm it's still being worked on, but don't provide a new target date. 

One hopes they're getting close but personally I won't be surprised if it permanently hits the dustbin of unkept marketing promises.

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