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Labdog1978
Avid Contributor I
May 2, 2017

TV Volume Message

  • May 2, 2017
  • 1 reply
  • 679 views
I've set up a new playbar with my tv and disabled the volume is fixed message. However now I have a volume message which moves when I raise and lower the volume but it does not seem to correspond with the app.

I think I saw a solution to this previously but cannot seem to find it. I'd appreciate if someone could point me in the right direction.

My TV is a Sony KDL-55HX850.

Thanks.
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    1 reply

    Kate S
    Kate S
    Sonos Staff
    May 5, 2017
    Hi Labdog, the message you are seeing commonly comes up when the TV senses the IR commands from the remote. There's a workaround for this by using a 3rd party remote such as a cable box remote or a different brand. We have a guide that goes into more detail here: Eliminating annoying messages on your TV when using a remote
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