TV sound quality compared to Music with Arc

  • 7 December 2020
  • 1 reply
  • 101 views

I have Sonos Arc, Sub Gen 3 and 2x SL for surround sound. When I play sound through my TV its not that good but when I play through the app on my phone its brilliant!

same song through TV and same through phone got huge difference in quality!!!

does anyone know, what to do???

 

TV- Samsung Q80T- 2020 (Using e-arc)


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1 reply

Userlevel 5
Badge +14

Hi @Rajindersinghsyan.

Welcome, thank you for reaching out to Sonos Community, We appreciate your time and effort in posting your concern here in our community.

Make sure that both ends of the HDMI cable are plug properly.

I’d also be tempted to do a network refresh, by unplugging all Sonos devices, then rebooting the router.

When the router comes back up, plug back in the Sonos devices.

Let us know if it works. If you need help with any other information, please be sure to let us know.