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chris68nufc
Contributor II
December 14, 2020

TV sound not functioning properly

1st post so apologies if this has been answered. I have a Samsung TV that had no Arc on the rear. I have bought a cable to give me optical out to HDMI. The Amp is out of site of the TV and any IR signal from the remote. Music working perfect but not TV sound control. 

 

My Tv does not allow me to turn sound up if I put the TV speakers to external as per App instructions. Is there a way around this or is the TV just not up to it? The only option I can think is turn TV volume down and use the app for control. Thanks in advance 

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    5 replies

    Airgetlam
    Airgetlam
    December 14, 2020

    If the Amp is not able to see the IR from your remote  control, you may want to look in to adding an IR repeater, since the volume control signal is not carried across an optical connection. 

    The IR receiver on the Amp is here. 

    Bruce
    chris68nufcAuthor
    Contributor II
    December 14, 2020

    Thanks Bruce

     

    so if my TV had Arc then no issues? 
     

    regards

    Chris

    Airgetlam
    Airgetlam
    December 15, 2020

    If your TV has ARC (Audio Return Channel, part of CEC, Consumer Electronics Control), not Arc (a speaker made by Sonos, and a descriptor of a geometric part of a circle),  then the volume commands are carried from the TV to the Sonos speaker via that ARC connection. 

    Bruce
    Airgetlam
    Airgetlam
    December 15, 2020

    And yes, Sonos’ bizarre naming causes me no end of angst. 

    Bruce
      chris68nufcAuthor
      Contributor II
      December 15, 2020

      Perfect. The TV in question was just a quick purchase, it’s got zero functions on, including ARC. Thanks so much for your reply. Appreciated. New TV incoming

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