Tv message appears when changing volume

  • 18 November 2016
  • 4 replies

Badge +2
I have turned tv speakers off liked advised but when I change the volume I get a message saying " ur tv is set to external speakers , adjust the volume on the connected speakers directly " then disappears about 10 secs later , how can I get rid of this message ! I've a Samsung 60inch tv

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

4 replies

Userlevel 7
Badge +20
Hello, Rlspurs31. Welcome to the community. There's nothing that can be changed on our side, that is a feature of your television. Have you spoken to Samsung regarding this issue?
I have a Samsung TV and this procedure eliminated the annoying popup for me. Simple but not intuitive.
Sorry, posted the wrong link. This is the link to the instructions on how to eliminate the popup message on Samsung TV.
Badge +2
All sorted at last thanx to the guys on the phone at sonos , all u need is to input a code of a different tv , which sonos have codes to help u with ! No more messages on my screen