Surround sound issue.

  • 26 February 2021
  • 3 replies
  • 36 views
A

HI, I have a play bar and 2 play 1’s set on my living room TV. I use optical feed from the TV direct to the play bar.  we have a problem that intermitently the sound changes from surround to what seem like music ambient play setting, so the vocal audio etc is sent to all three speakers, then at a random time ti will revert back to normal surround. So damn annoying!!! :-)

Any ideas would be greatly welcomed!!! pleeeeeeease

cheers 

ALan

 

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3 replies

N
Userlevel 7
Badge +18

That seems very odd. I’d suggest generating a Diagnostics report a few minutes after the next occurrence and see what Sonos support can tell you. 

A

Sounds great and thanks for the advice, how would I do that please?

 

N
Userlevel 7
Badge +18

Lots of info here. 

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