I’ve recently both two One sls and used them for a week. I was really happy with the sound and decided to add an Arc (not knowing that there were bass issues). After installing is was disappointed with the sound especially in comparison with the two One sls.
After fiddling around with true play (4x) the highs and mids sound fine. The bass however remains bad. Muddy/ clipping or something even at low volume. As I am a techno/ deephouse listener I expected deep bass. I was quite impressed with the bass the two small ones already displayed and expected more of the arc.
TV/movies bass sounds better.
It seems that there was already a software update (which I’ve done) but I can’t hear any improvement on heavy bass tracks.
Does anyone still experience the same issue?( I am new to this forum so maybe already covered on another thread) If not, I am returning the Arc to the store.
Best answer by GuitarSuperstar
Sonos released a firmware update to address the initial muddy bass issue. There is an entire thread dedicated to the problem:
Since Sonos believes the firmware update fixed the problem and most users have said the issue has been resolved, I wouldn’t think that Sonos would still be working on it.