Contributor I

Sony tv automatically switching between tv speakers and beam

4 replies
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I purchased the beam yesterday. Connected to my sony kd-65xe8596...
When watching tv, the connection alternates between tv and beam. So the sound cuts out every 2 seconds.
It shows audio system active(beam) 2 seconds later tv speaker active.
Its connected via hdmi arc.
Please can you help fix this issue.
Thank you!

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V

VISHP82Author

Contributor I

Ive manged to get it working... however all other hdmi cables to the tv have to be disconnected. Which defeats the purpose as i have tivo connected via hdmi. Please can you help and advise.
Thank you

C

chrobison

Contributor I

I have a Sony TV as well, a different model though. On the tv's settings, you could try switching off the speakers (for the TV). I did that based on some other recommendations. My Beam displays the message "switching to external speakers" only when I first turn on the unit, then it has worked fine.