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SONOS SL Surround dips in and out

Forum|Forum|4 years ago
December 27, 2020
8 replies
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Wolves Ay We
Contributor I

Hi everyone

I have recently purchased a Sonos ARC (works perfect)

I have since added a pair of Sonos SL speakers sync’d as a stereo pair and setup True sound with no problem.

I can Stream music services with no problems at all, the problem is when I watch the TV and the Surround SL speakers keeps dipping in and out (skipping) which isn’t right.

I’ve changed the WI-FI channels ( tried 1 & 11) as Sonos is set on 6

I have 4K HDMI lead connected to a OLED LG through the ARC port.

ive tested my WI-FI strength and is a strong signal

i do also have a Sky router.

any suggestions would be appreciated, thanks in advance👍

Best answer by ratty

They’re still not bonded as surrounds.

They should add okay. They’re the same hardware version.

Unpair them. Reboot them (power off, wait 20+ seconds, power on again). Try to add them again as surrounds.

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ratty
Forum|Forum|4 years ago
December 27, 2020

Are the SLs configured as surrounds for the Arc, or are they a stereo pair as a separate room?
Is the Arc wired to the network? If there’s another wired component, which one?
Have you disabled the ‘WiFi’ in any of the Sonos devices?