Hi,
my before now, perfectly working Sonos sound bar has started emitting a horrible high pitched whine all the time. I contacted support who asked me to try a few things, then send a recording of the sound, which I did, but have now heard nothing back.
any ideas how I can resolve?
+17Hi
If the recording has been received by our support team then they will be in touch soon with a response. Contact volumes are very high at the moment, so responses may take a bit longer than usual.
If you don’t receive anything in the next couple of days I’d recommend contacting support through chat or phone to follow it up.
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