Hi @hayden.caleen, Thank you for reaching out, and welcome to the community. Sorry to hear about this issue on the volume indicator with your Sonos Beam. I want to ask some questions to further check on this issue.
- Are there any changes that were made on the TV settings or Sonos App settings before this happened?
- Are there any firmware updates that took place on the TV and the Sonos App?
- When did you notice that the volume number indicator is not showing on the TV?
- Do you have another remote control which you can set up that remote on the Sonos App and check if it’s still the same? Kindly check this article about Remote control Setup.
Let us know what you have in mind with the advice above.
The Sonos community is always here to help.
Hi @hayden.caleen, thanks for the information that you provided. About this concern, It differs on every TV manufacturer if the volume indicator will show up with the Sonos system, in this case, these are settings that are programmed from the TV being connected with the Sonos product which is your Sonos Beam, but for further assistance regarding this issue, I'll ask you to kindly contact our phone support team for further assistance and more in-depth troubleshooting steps. They may ask for remote access or screen share with your device controller to check if this can be fixed and so that they can check for options about this issue on the volume indicator not showing up.
Let me know your thoughts on the advice above.
The Sonos community is always here to help.
