Hello Sonos world,
When it’s working, it’s perfect. Unfortunately, and unpredictably, my Sonos Beam volume stops being controlled by the Apple TV remote. I am still able to control volume from my Sonos app, but the volume controls on the Apple TV remote stop controlling volume. My setup is as follows:
- Samsung QLED display
- Sonos Beam connected via HDMI-ARC port
- Apple TV connected to Samsung TV via HDMI
Sometimes I’ll play music via the beam from my Macbook Pro (via the Sonos App), as you might expect. This is usually the culprit for the problem, but I can figure out a way to revert back to the correct set up (where the Apple TV controls the volume of the TV via the Sonos).
Has anyone experienced this? I’m not even sure which machine to restart or which hardware is causing the problem. Likely the Sonos, but is there something I can do to mitigate this?
Thanks Sonos hive!