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Sonos Arc and Sky q lip sync issues resolved ?

  • November 2, 2021
  • 5 replies
  • 2415 views

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Hi

are these lip sync issues resolved ?

I have read through the responses and don’t see an definitive answer to the issue 

I have read there’s doesn’t seem to be an issue via optical 

but I have eArc Sony tv , and enjoy the 5.1/atmos 

I have a sky hd box , but resisted upgrading to sky q 

coz of the sync issues ….

is it still an issue or has been silently resolved ?

thnks 

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5 replies

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  • Prodigy I
  • November 3, 2021

I've got Sky Q with the Arc but a LG CX and don't have any lip sync issues. My friend also has the same setup and no issues and another has a Samsung and also no issues, all running eARC.  I believe most of the lip sync issues occur with using arc rather than eARC. 


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  • Author
  • Contributor II
  • November 3, 2021

Thnks for reply 

that gives me some confidence in upgrading to sky q 

my previous Sony oled was arc 

new one is eArc 

hopefully all good 👍 


Airgetlam
  • November 3, 2021

One of the differences between ARC and eARC, as I understand it, is that there’s a “sync voice with video” aspect of the system. Lots of other features, too, but that’s one piece. 


I had just the same problem 

I have Sky Q 2tb linked via TV (ARC) to Sonos ARC.

Tried everything in the settings of TV and Sky but no improvement.

Solution  download latest version of Sky Q software and let the system update.   PROBLEM GONE !

Word of warning… updating the Sky Q box means you will need to relink any Sky mini boxes you have and also relink their remotes to the TVs.


adamvinh
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  • Lyricist II
  • December 26, 2021

Sonos have great hardware but the software is horrendous. Over the years I think I have spent more time performing software updates and trying to connect to my speakers than actually listening to them.