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Richardm1972
Contributor I
November 1, 2018
Answered

Sonons One / Beam has an echo when connected to TV

i have recently purchased a Sonos Beam and a single Sons One Speaker.
I have connected both Speakers, but when i group the Sonos One (i only have the one speaker) with the Beam to enjoy TV sound, there is a distinct echo from the speakers - almost as if the Sonos One is slightly delayed.
How do I balance the speakers to get a rich sound, I plan to (when i am able) to buy a second Sonos One, but in the interim I was hoping you could advise how I best balance the TV sound with the Beam and my single Sonos One?
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jgatie
jgatieAnswer
November 1, 2018
When grouped, the system uses the 2.4 GHz Wireless band, which is more prone to latency, hence the lag with TV sources. You can adjust the timing in the settings under the Room Settings for the Beam (Advanced Audio > TV Dialog Settings, Audio Delay), but that may cause some lip sync issues with the video. When you do get another One and set them up as surrounds, there will be no lag because surrounds use low latency 5 GHz.
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4 replies

jgatie
jgatieAnswer
November 1, 2018
When grouped, the system uses the 2.4 GHz Wireless band, which is more prone to latency, hence the lag with TV sources. You can adjust the timing in the settings under the Room Settings for the Beam (Advanced Audio > TV Dialog Settings, Audio Delay), but that may cause some lip sync issues with the video. When you do get another One and set them up as surrounds, there will be no lag because surrounds use low latency 5 GHz.
    Richardm1972Author
    Contributor I
    November 7, 2018
    Ok, I bought a second Sonos ONe and connected surround to my Beam ... I now only have one "room" i.e. TV. If I want to use the Ones for music do I need to disconnect as a Surround or what do I do ... ?
    melvimbe
    melvimbe
    November 7, 2018
    If you look in the setting for your room, you'll see you have the option to play 'full stereo' when playing music source (not from the tv). I don't remember the exact navigation, but it's not difficult to find.
    Danny
    Airgetlam
    Airgetlam
    November 7, 2018
    Heh, We have differing definitions of difficult. :)

    And I'm also working from memory, but if I recall correctly, it's under the room settings, advanced settings, surround settings, I may have missed a "page" in there.
    Bruce
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