Solving the 5.1, DTS issues with the Playbar

There's no dismissal. The comments are pointing out the lack of recognition of the futility of the attempts

I would go further... there seems to be a lack of ability to understand the answer that Sonos gave, and the continued nagging for an update by a handful of people.

And then they are surprised when an update is given, and the status hasn't changed.

http://mangaeanimeita.files.wordpress.com/2013/08/picard-facepalm.jpg

It reminds me a of small, badly-parented children on a long car journey saying "Are we there yet?" every few minutes.

Cheers,

Keith

P.S. I have moderated the repeated and I would recommend that particular poster isn't so arrogant and selfish towards other forums users in the future. If a similar "spamming" occurs again, I will take it as a sign that these threads need to be merged into a single thread.

I think it is important indeed to remind forum users that this forum is user driven. It is probably read by Sonos, but not the official communication channel.
In that regard, I agree with Majik that continually nagging in here (and in different threads) probably isn't producing the effect those people expect.

Nevertheless, everyone is entitled to their opinion and these forums are a good place to express them. But again, the opinions expressed here are expressed towards other Sonos users, not towards Sonos staff!!

For the rest, I have expressed my opinion on this topic before and I stand by it, which that the "under consideration" status on the DTS issue generates the one and only negative feeling I have with Sonos. "Not planned" would be more acceptable to me. And again, that's food for thought, not militantism to get Sonos to do something about it.

It reminds me a of small, badly-parented children on a long car journey saying "Are we there yet?" every few minutes.


The DTS discussions always seem to include weird analogies that argue for and against the current status of DTS in the Playbar development process or not as the case may be.

It is obviously an emotive subject with something even requiring moderation in the latest bout of discussion.

However the 'badly-parented children' thing is so out there it obviously needs a response and I am more than happy to respond.

My view (which means my personal view not a view I am trying to impose on others) is that the analogy is for the want of a better word offensive, possibly more so than whatever was moderated.

Does this forum really want to brand people who have spent their hard earned cash as badly parented children ?

Well sadly it looks like the answer may be yes but certainly not by me and I hope many others.

This forum is a great place and passionate discussion is one part of what makes it great but dismissing people as naggers or children is something that makes it less great.

For what it's worth in my view DTS will come in due course I just hope that it does not require a new hardware purchase for those with the current unit.

I would like to see ALL Sonos customers happy.....of course that will be never but DTS should at least get us closer.

Good post Skyex.

In my view some of the mods and regulars have behaved as poorly in these DTS discussions as anyone else.

The fact is, when people confront situations that are not aligned with their expectations regarding Sonos, this is likely the first place they will come and we should expect that they will want to post, if for no other reason than therapy.

I have no problem with responding to these posts by combining them if they are redundant, calling out inappropriate language or behavior or providing facts that help a poster understand something. However, arguing for pages about the effectiveness of asking the same question multiple times or whether a person's expectation for DTS support is reasonable, is, well, futile. Mods should simply not be adding fuel to these fires - they will burn out on their own. The role of a moderator, like a meeting chair is to organize and regulate the flow of discussion, not to jump in and out of the debate. Worse, by getting in and arguing, mods are compromising the essential point of forums, which is to have a place for civil discussion of diverse opinions.

The best way we can serve Sonos as outsiders is to create a positive and supportive community where divergent opinions are welcomed, not nuked.

I'm sure we'll be arguing about my comments now, so go ahead. I won't be participating but I hope for better.

Personally, I think the analogy of children nagging "Are we there yet!?" is spot on. A child in the backseat is not knowledgable of the length of the trip, the current mile marker, or the rate of speed. They only know they want to get to the destination as soon as possible.

And like a parent answering the "Are we there yet!?" question, Sonos knows that if they say "Well, we have travelled 26 miles, we have 312 miles to go, at the current rate of speed with 2 pit stops, we should be there by 7:00 PM; that is if we don't hit any traffic or get a flat tire.", the only response that explanation will get from children who have no sense of distance/time is "But why so long!??"

Admit it, the only answer that will satisfy anyone who wishes this feature is "It will be here next week!!", and even that answer will give rise to a few "Why so long to wait!?" and "Too little too late!" responses.

Personally, I think the analogy of children nagging "Are we there yet!?" is spot on. A child in the backseat is not knowledgable of the length of the trip, the current mile marker, or the rate of speed. They only know they want to get to the destination as soon as possible.

And like a parent answering the "Are we there yet!?" question, Sonos knows that if they say "Well, we have travelled 26 miles, we have 312 miles to go, at the current rate of speed with 2 pit stops, we should be there by 7:00 PM; that is if we don't hit any traffic or get a flat tire.", the only response that explanation will get from children who have no sense of distance/time is "But why so long!??"

Admit it, the only answer that will satisfy anyone who wishes this feature is "It will be here next week!!", and even that answer will give rise to a few "Why so long to wait!?" and "Too little too late!" responses.

Well no surprises there then !

Well no surprises there then !

Give me an honest answer . . . Do you think that anybody who is dissatisified with the current DTS situation is going to be satisfied by any response except a confirmation that it is coming very soon?**

** (actually, history indicates that any "Coming very soon!" announcements are very shortly followed by "What!?? Why can't we get a firm release date!!?? Sonos doesn't like its customers!! ZOMG!!") 😉

Give me an honest answer . . . Do you think that anybody who is dissatisified with the current DTS situation is going to be satisfied by any response except a confirmation that it is coming very soon?**

** (actually, history indicates that any "Coming very soon!" announcements are very shortly followed by "What!?? Why can't we get a firm release date!!?? Sonos doesn't like its customers!! ZOMG!!") ;)

I think you have missed the point of my post so an answer is not required.

I think you have missed the point of my post so an answer is not required.

Obviously I have.

Personally it is Sonos' lack of any meaningful reply that I find most frustrating.

How can something be 'Under Consideration' for almost a year - either put is as 'Planned' or 'Not Planned' but leaving existing and potential customers dangling for so long is out of order. Once I know one way or the other I can move on and consider my remaining options.

I seriously dont believe a company of Sonos' size and technical prowess does not yet know if this is feasible or not.