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Contributor I
Oct 16, 2024 3:36 PM UTC
Answered

Shipping of Sonos Arc Ultra + Sub 4 to Greece, Athens?

So I want to buy the Arc Ultra + Sub 4. My country is not listed, I have to choose 'Other'

I would prefer to order from the Sonos website as I see there are offers when ordering a set, which is nice.

- Does Sonos ship orders to Greece from this website?

- Is the order sent from the US or a Sonos warehouse closer to me, in Europe?

- How many days does it take for my order to arrive?

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Sotiris C.
Sonos Staff
Oct 17, 2024 10:20 AM UTC

Hello @AkisV38, welcome to the Sonos Community!

Thanks for your replies, I eventually reached out to Sonos Sales directly here and they said orders placed from the Sonos website ship only to the US. Such a bummer.

I believe this is missing some information and that you contacted the US sales number.  If you order from sonos.com/en-us/shop, it is as they informed you, shipping from US.

We, Sonos, ship to Greece from our EU warehouses for orders from sonos.com/en/shop.

You can always reach out via Email to sales-eu@sonos.com with any questions and to arrange a callback to proceed with your order.

 

I hope this helps.

 

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5 replies

Generalzod
Trending Lyricist II
Oct 16, 2024 9:06 PM UTC

How about going through a retailer in Greece, you might even get a better discount.

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Airgetlam
Oct 17, 2024 1:55 AM UTC

Or call Sonos Support directly to discuss it. It is unlikely this community is overly knowledgeable about Sonos’ shipping. Speaking to Sonos directly to ask that question makes more sense. 

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Bruce
AkisV38Author
Contributor I
Oct 17, 2024 8:10 AM UTC

Thanks for your replies, I eventually reached out to Sonos Sales directly here and they said orders placed from the Sonos website ship only to the US. Such a bummer.

@Generalzod first I contacted the importer/distributor in Greece, which is also a retailer, and they do no bundle offers whatsoever, which is very disappointing and probably sketchy. I'm curious what happens in other Europe countries. Do they have bundle offers for the Sonos Arc Ultra?

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Sotiris C.
Sonos Staff
Oct 17, 2024 10:20 AM UTC

Hello @AkisV38, welcome to the Sonos Community!

Thanks for your replies, I eventually reached out to Sonos Sales directly here and they said orders placed from the Sonos website ship only to the US. Such a bummer.

I believe this is missing some information and that you contacted the US sales number.  If you order from sonos.com/en-us/shop, it is as they informed you, shipping from US.

We, Sonos, ship to Greece from our EU warehouses for orders from sonos.com/en/shop.

You can always reach out via Email to sales-eu@sonos.com with any questions and to arrange a callback to proceed with your order.

 

I hope this helps.

 

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Leaving a like and marking Best Answer might make someone's day. Who knows, that someone might be you.
AkisV38Author
Contributor I
Oct 20, 2024 6:38 PM UTC

Hello @AkisV38, welcome to the Sonos Community!

Thanks for your replies, I eventually reached out to Sonos Sales directly here and they said orders placed from the Sonos website ship only to the US. Such a bummer.

I believe this is missing some information and that you contacted the US sales number.  If you order from sonos.com/en-us/shop, it is as they informed you, shipping from US.

We, Sonos, ship to Greece from our EU warehouses for orders from sonos.com/en/shop.

You can always reach out via Email to sales-eu@sonos.com with any questions and to arrange a callback to proceed with your order.

 

I hope this helps.

 

Thanks Sotiris C. for your reply!

I sent an email to eu sales and eventually I placed my order!

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