So I just purchased a Samsung qled TV QN75Q70RA and the Sonos Playbar. I went through the instructions to connect the TV remote to the Playbar and it connected. The problem is that the remote only communicates with the Playbar when I’m standing. No joke, the second I sit on my couch, the volume control doesn’t work. No matter where I angle the remote(hold it high, sideways, whatever) it doesn’t work. But when I stand up, it works fine. I have the Playbar laying in front of the TV on a stand. I’ve tried unplugging and restarting multiple times with no success.
You can imagine how upsetting this is so and help would be greatly appreciated. Thanks.