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Contributor III
July 11, 2016
Question

Samsung TV KS (2016) version issues with the Playbar

  • July 11, 2016
  • 16 replies
  • 7560 views
Firstly, I was able to setup the samsung smart remote with successfully with the playbar, I can turn down/up volume on the playbar with the smart remote - so far so good. The volume control works 100% fine. However, the TV will instantly exit any open application when I use the volume controls. I.E. if I am watching a series through the HBO app and try to adjust the volume with the smart remote, the TV will exit the app and go to cable tv...

I have been searching for a way to solve this problem without success... Anyone able to help?
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    16 replies

    July 11, 2016
    Did you use the following process for the setup?

    https://sonos.custhelp.com/app/answers/detail/a_id/2424/~/configure-sonos-playbar-with-samsung-smart-remotes
    Kim_4Author
    Contributor III
    July 13, 2016
    Exactly, yes.
    Contributor I
    September 12, 2016
    Hi KIM_4, I am not able to control the volume on the playbar with the samsung, as the remote does not send IR signals, so could you please explain in a bit of detail how you got the the playbar to work with your KS TV. Approciate your help.

    Also I beleave the link above is only for F and H series which has an IR emitter option.......
    Lyricist III
    September 14, 2016
    Hi Kim_4, I just ordered a KS8000 TV and the playbar, I am also very curious about how you got the playbar to work with your KS TV, many thanks!
    Avid Contributor I
    September 14, 2016
    it wont work u have to use a remote control with IR, 'im using my old sammy remote i barely use the one provided with the KS
    Lyricist II
    November 30, 2016
    Sorry for reviving an old thread. But I just got a KS8000 (euro model) - and after some tweaking it was perfectly possible for me to figure out how to configure the TV remote to work Sonos.

    Push home button on remote -> sources -> configure universal remote -> new device -> home cinama -> search for sonos -> choose a hdmi source as device. The logical step here would be to choose optical - but that wont work. For me the TV remote on my UE75KS8005 now works perfectly for controlling my volume.

    I must say - this TV is awesome with the Sonos soundbar. It can convert audio to DD 5.1 from any other format I've tested so far.
    plasticmoz
    Contributor I
    November 30, 2016
    MichaelBusse -- I have the 65" version of the KS8000 and just ordered a PlayBar & Sub. Thanks for the instructions I will follow those when I set mine up.

    Did you simply have to set up DD 5.1 passthrough on the TV and follow those steps to get the remote working? Also have you tried other 5.1 sources outside of the apps on the TV? I run all of my content through a Roku Premiere+ and I'm hoping things like Netflix, Hulu, Vudu etc. will pass the 5.1 correctly to the PlayBar.
    Lyricist II
    November 30, 2016
    Yes - I simply configured the TV audio to use the optical port - and in expert settings i specified Dolby Digital on the TV.. And set an audio delay of about 100.

    Of sources I have tried so far (have only had the TV for a day) is the Plex TV app, my HTPC, Netflix (both TV and PC app) and Youtube. All those have worked without any problem. Even when playing DTS sources from the Plex app or the PC.

    I am from Denmark, though. So this is the euro model of the television. But I assume there is little difference, if any.
    plasticmoz
    Contributor I
    November 30, 2016
    Thanks, appreciate it.
    plasticmoz
    Contributor I
    December 3, 2016
    For the record mine worked flawlessly using the technique MichaelBusse suggested. I am able to control the volume of the Sonos using my KS8000 remote.