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teamviper
Contributor I
February 8, 2019

Samsung Television UN65NU800D (Costco) CEC/ARC issues Sonos Beam

  • February 8, 2019
  • 1 reply
  • 467 views
My initial setup went fine and the Beam worked as advertised. The setup was temporary while the Pro Wall Set-up was being finished. After mounting the TV, and the Beam along with a DVD Blue Ray the audio playback went from ARC/HDMI to television thru the Beam (and no Dolby & Atmos etc)

Sonos App would not resolve to getting a good CEC (Samsung AnyNet) connection. The steps in the following URL worked: https://en.community.sonos.com/home-theater-228993/enabling-cec-on-your-tv-for-beam-6810049/index1.html#post16251595

My hunch is the BlueRay was hogging the connection....

All steps followed and Bob's your Uncle.

Cheers
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    1 reply

    Edward R
    Edward R
    Retired Sonos Staff
    February 14, 2019
    Hi, teamviper. Thanks for sharing your experience and providing the resolution to your issue. I am sure others will benefit from this information. Let us know if you need anything else. Many thanks.
    Try searching our articles for help with your question: https://www.sonos.com/en/support
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