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JolietJake
Contributor I
April 11, 2017
Answered

PLAYBASE sync issue.

  • April 11, 2017
  • 5 replies
  • 1090 views
I've recently purchased a PLAYBASE and I have a lip sync issue on most TV channels. I am using the optical cable. Has anyone else had an issue with this and is It possible to correct the issue?
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      Best answer by ratty
      The OP probably wants to add negative delay. Sonos can't do this (no flux capacitor), but some TVs are able to bring the digital output forward slightly with respect to the picture.

      If the content source is an external box (cable, etc) then taking an audio feed from there -- bypassing the TV -- will generally bring it forward.

      5 replies

      Stuart_W
      Stuart_W
      World-Class Superstar
      April 11, 2017
      There is an option under the Room Settings and advanced settings (I think) for adding audio delay. You may also find the audio source has sync options as well
      Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2
        ratty
        rattyAnswer
        April 11, 2017
        The OP probably wants to add negative delay. Sonos can't do this (no flux capacitor), but some TVs are able to bring the digital output forward slightly with respect to the picture.

        If the content source is an external box (cable, etc) then taking an audio feed from there -- bypassing the TV -- will generally bring it forward.
          Airgetlam
          Airgetlam
          April 11, 2017
          Where can we request that Sonos starts working on the Flux Capacitor?

          🙂
          Bruce
          ratty
          ratty
          April 11, 2017
          Where can we request that Sonos starts working on the Flux Capacitor? :)
          It's been a longstanding request, even since PLAYBAR debuted in fact. As we all know, though, they don't discuss future product plans. 🆒
            philash
            Contributor I
            April 19, 2017
            Yes, I am getting issues too. It's fine when playing any content from my TV, but when I play anything from the BT TV Box, the sync issues between the video and sound renders it unwatchable. I have changed the sync settings in both the BT set top box and in the Sonos App settings but the sync is still massively out....
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