This is extremely frustrating and disappointing. IT SUCKS!
I have meddled extensively with the EQ settings, voice enhancement , and night mode. The midrange sound produced by Playbase for dialogue is unacceptable, especially for such an expensive piece of hardware from a brand I’ve trusted & enjoyed for nearly a decade. Dialog sound is muddled, tinny, distorted and narrow.
I see on the boards this is a very common complaint, especially among audiophiles and existing Sonos customers who have enjoyed their other products.
The Playbase appears to be an epic fail.
I am at my wits end. I’m going to demand a full refund from Sonos unless this is resolved in the next 24 hours. I’m just sick of it.
???????
Best answer by Jeff S
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