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Answered

Pair One Play1 with Arc

  • October 7, 2024
  • 18 replies
  • 623 views

Have 1 Play 1 and want to pair with Arc on tv. Each time I attempt to pair through the app, the Arc volume goes mute and the pairing is not successful.   I’m not getting any error messages.

Best answer by buzz

ARC and a single PLAY:1 cannot be Bonded to each other, but they can be Grouped.

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18 replies

buzz
  • October 7, 2024

Only identical speakers can be paired. You can “Group” the PLAY:1 with ARC and play the same music. If you have two PLAY:1’s you can “Bond” them to ARC as surrounds.

Note that, if you Group PLAY:1 with ARC while ARC is playing TV audio, PLAY:1 voice sync will be second class.


MoPac
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  • Headliner II
  • October 7, 2024

 If you Group the One with the Arc while watching TV you may suffer from dropouts on the One.  Music, though, should play OK.


  • Author
  • Contributor I
  • October 7, 2024

I don’t know the distinction between “join” and “bond”. I want to hear the tv sound out of both the Arc and the One. I’m hearing impaired and I thought having the One closer to me would help.


buzz
  • October 7, 2024

Group the PLAY:1 with ARC, then decide if the results are satisfactory.


MoPac
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  • Headliner II
  • October 7, 2024

 The first screenshot would be a Group of two rooms: TV Room & Audio Room.  They will both play the same music or TV sound.  The second screenshot shows a Bonded home theater room consisting of an Arc-Sub-Era 300 pair.  This is essentially a permanent room meant to play surround TV and surround music.  In the first screenshot you can see I made a Group out of the Bonded surround TV Room with the Port in the Audio Room.  That Group can be easily changed to any combination of speakers ( Rooms ) you want.

 


  • Author
  • Contributor I
  • October 7, 2024

Thank you, MoPac. I think I understand and Bonded is what I would want.


MoPac
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  • Headliner II
  • October 7, 2024

 You’ll need to dig up another One.


buzz
  • Answer
  • October 7, 2024

ARC and a single PLAY:1 cannot be Bonded to each other, but they can be Grouped.


Airgetlam
  • October 7, 2024

Unlikely, a bonded pair of speakers to a Sonos soundbar would only play the ambient sounds (the surround channels), and not the center (voice) channel. Sonos doesn’t really make anything for hard of hearing folks, unfortunately. I would do as @buzz suggests, or consider the Sonos Ace headphones as the best Sonos alternative. Honestly, if I was more hard of hearing, I’d consider some other solution than Sonos…but I’ve never seen any system designed for that market. 


  • Author
  • Contributor I
  • October 7, 2024

 You’ll need to dig up another One.

How does one “dig up” another one?


  • Author
  • Contributor I
  • October 7, 2024

Unlikely, a bonded pair of speakers to a Sonos soundbar would only play the ambient sounds (the surround channels), and not the center (voice) channel. Sonos doesn’t really make anything for hard of hearing folks, unfortunately. I would do as @buzz suggests, or consider the Sonos Ace headphones as the best Sonos alternative. Honestly, if I was more hard of hearing, I’d consider some other solution than Sonos…but I’ve never seen any system designed for that market. 

What you said about not getting the center channel makes sense.  I am able to stream in to my hearing aids, but the sound isn’t optimal.  Like the headphones idea - thanks for that thought.


buzz
  • October 7, 2024

If others want to watch TV along with you, depending on your TV, you may be able to extract audio without disabling the feed to ARC, then use a Bluetooth transmitter to support a Bluetooth headset or hearing aids.


buzz
  • October 7, 2024

Hearing aids concentrate on the vocal conversation range, not music.


  • Author
  • Contributor I
  • October 7, 2024

If others want to watch TV along with you, depending on your TV, you may be able to extract audio without disabling the feed to ARC, then use a Bluetooth transmitter to support a Bluetooth headset or hearing aids.

 I was wondering how that would work. Thank you for that idea.


MoPac
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  • Headliner II
  • October 7, 2024

 You’ll need to dig up another One.

How does one “dig up” another one?

 Oops!  Another Play 1.


MoPac
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  • Headliner II
  • October 7, 2024

ARC and a single PLAY:1 cannot be Bonded to each other, but they can be Grouped.

https://support.sonos.com/en-us/article/surround-sound-guidelines-and-limitations


  • Author
  • Contributor I
  • October 7, 2024

 You’ll need to dig up another One.

How does one “dig up” another one?

 Oops!  Another Play 1.

Yes, do they still sell them new or do I need to go to aftermarket?


Stanley_4
  • Lead Maestro
  • October 7, 2024

Lots of used Play 1s out there used.

On headphones make very sure they are compatible with your hearing aids. If they aren’t you’ll have to hope the tone controls will (they won’t) adjust enough to make up for them not working.