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Optical output not released by Samsung TV

  • August 9, 2021
  • 12 replies
  • 218 views
J

I just bought a new Samsung QLED 43Q64A TV (to replace a 5Y old Samsung). Connection through optical with my sonos playbase works fine. However I noticed that even when the TV is switched off, it keeps the optical connection. Hence I get the below message every time I want to use to sonos music App. Could we not just get rid of this message in the app ? If I switch on the App I know it will use the interface...no need to remind me or ask me “If I am sure”...Of course Samsung should release the port when the TV is off...(as it worked with the old TV)

 

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12 replies

Ken_Griffiths

I ‘sometimes’ see this message too (in similar circumstances) with an LG OLED C9 TV, but in the case here, it’s an HDMI-ARC/eARC cable connection.

I’m just pondering if this is perhaps ‘by design’ in the Sonos App and intended to give the user a ‘get out’ option to maybe not interrupt any potential playing TV audio, if the wrong room has been selected by mistake in the App by the user for music playback …(not sure🤔?)

ratty
  • ratty
  • August 9, 2021

Turn the TV off at the wall.

J
  • jw79900
  • Author
  • Contributor I
  • August 9, 2021

This happens when the TV is set to “Off”. Once it has accessed the optical out, it does not seem to release it...

ratty
  • ratty
  • August 9, 2021

Not in standby. Actually powered off. The TV can't output an optical carrier if there’s no power. Some devices keep the optical alive (a red light shows at the end of the cable) when in standby.

J
  • jw79900
  • Author
  • Contributor I
  • August 9, 2021

got it, unfortunately modern TVs do not allow complete power off anymore apparently. At least i do not see this option on my Set (unless unplugging power which is not an option)

buzz
  • buzz
  • August 9, 2021

Fully OFF implies that the TV could not respond to remote control commands.

I think that the assumption here is that TV is the most important function and if TV watching is interrupted, domestic unrest will follow.

J
  • jw79900
  • Author
  • Contributor I
  • August 9, 2021

A simple “do not show this message in the future” toggle in the sonos app would solve the annoyance :-) 

ratty
  • ratty
  • August 9, 2021

You’ve presumably tried powering the Playbase off for 30 secs and restarting it.

J
  • jw79900
  • Author
  • Contributor I
  • August 9, 2021

no haven’t tried that. I did not touch playbase. Just swapped the TVs. 

J
  • jw79900
  • Author
  • Contributor I
  • August 16, 2021

I noticed that after roughly 10min the TV releases the optical output, so in practice this <problem> is not a big issue…. Case closed. 

ratty
  • ratty
  • August 16, 2021

Actually it’s not the TV that releases anything. The Sonos home theatre speaker stops streaming the TV input after ~10 mins of no signal.

J
  • jw79900
  • Author
  • Contributor I
  • August 16, 2021

ah ok. Even better. Thanks

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