No Atmos on Disney+ or Amazon Prime video (Sonos Arc and Sony X950G)

  • 19 July 2020
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Hi all, I am having numerous issues with my Sonos Arc and was hoping someone could help me out. First involves only getting Atmos from certain sources and not others.

I can get Atmos from Netflix as indicated in the program info on screen and on the Sonos phone app.

Cannot get Atmos from Amazon Prime video or Disney+. The audio maxes out at 5.1.

My Disney+ settings are at the highest quality A/V level. I don’t know of any other app settings to change for either Amazon Prime video or Disney+ that might affect this.

Is this happening because I am using the native TV streaming apps? The Sony X950G runs Android OS.

Thanks in advance!

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My understanding is no Atmos with Disney on Android TV. I get Atmos via Netflix and Amazon on my Sony A8G. 
 

jack Ryan is good test for Amazon Atmos. 

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Good to know about Disney+ not yet having Atmos on Android TV. Still leaves me wondering why I'm getting Atmos on Netflix but not on Amazon Video. I have also made sure to update every OS and app. Wish things weren't this complicated.

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