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Hi I have 2 Sonos One SL speakers, A Sonos Sub and a Sonos Play Bar set up as a 5.1 surround sound system. I have the two Sonos One SL speakers set up as rear surrounds. In general it's pretty good. But what is driving me a little nuts is that there is a definite bias on the right rear speaker (it's too loud and the left rear speaker is too quiet). What I need to be able to do is to manually adjust the balance, but for the life of me I can't find anywhere in the app, either on my phone, or on my laptop I can do this? I borrowed a neighbours iPhone to do the initial set up with TruePlay. But although the system definitely sounds better after doing this, I still need to be able to make some small manual adjustments, as I doubt TruPlay will be able to get this 100% right. I've repeated the process a few times and each time I get the same results. It seems a fundamental requirement to be able to allow customers the ability to fine tune their own EQ settings. If I disable TruePlay, the system sounds pretty horrible. So that isn't an option either. Please can you advise?

 

I also think it’s really rough that there’s no email support for issues like this. I’m disabled and struggle to use the phone. So yeah, pretty rough really.

 I was trying to adjust the balance in my Sonos Beam surround audio system. I could find no way to do it and then went online and saw this thread. It is several years old, but just wanted to let people know this information:

 

 I also have several sets of Roam speakers in my home. The EQ setting for those speakers clearly has a balance slider that works between my paired sets of Roam speakers. I am not sure why the Sonos person dealing with this issue could never point out that stereo pair‘s using Roam speakers do in fact, have a balance slider. Apparently Sonos has chosen to use only Trueplay to control balance in a surround sound system. It sure seems like they could have included a balance slider to override the Trueplay in both the sound bar and surround speakers. Such a basic requirement! 
 

Left and right balance is a basic element of stereo sound. The Sonos person just didn’t seem to grasp this concept. For decades I have listened to Ian and Sylvia, a Canadian folk duo. They are each separately mic’d in the recordings. I absolutely love Sylvia’s use of harmony and often times shift the balance to focus more on her voice. Thus balance is sometimes an essential adjustment for my musical enjoyment. I also occasionally find myself sitting in a location that is not dead center between my speakers. Rather than move, it’s nice to be able to make a small adjustment to suit my needs at the moment.

 

For twenty years I worked in audio and video production. Another video producer I worked with developed a partial hearing loss in one ear. Without a balance slider in his mixing board monitoring system he would not be able to do the essential audio work for his projects.

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