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Avid Contributor I
January 25, 2020

NETFLIX 5.1 Dolby Digital Plus PLAYBASE

hello everyone now I'm going crazy, when I use netflix by setting the high quality of streaming I can't hear the dialogue the voice of the speech well .. I activated the dialogue improvement from the app but I don't like it, I always have to be with the remote control in the hand to raise and lower the volume, speaking with netflix assistance they explained that most of them are in Dolby Digital Plus, DTS in fact and how the central channel of the playbase was missing

https://help.netflix.com/en/node/14163

 

 

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16 replies

Airgetlam
January 25, 2020

First, Sonos can’t interpret Dolby Digital Plus or DTS, only Dolby Digital, so you’ll need to restrict whatever device you’re using to stream Netflix to do only Dolby Digital. 

After that, beyond the ‘dialogue enhancement’ setting in the controller, there’s not much Sonos can do, its more up to the sound engineers who worked on the show/movie who created the soundtrack. 

I have, on occasion, found that turning on night mode helps, but not always. 

Bruce
serravalcAuthor
Avid Contributor I
January 25, 2020

First, Sonos can’t interpret Dolby Digital Plus or DTS, only Dolby Digital, so you’ll need to restrict whatever device you’re using to stream Netflix to do only Dolby Digital. 

After that, beyond the ‘dialogue enhancement’ setting in the controller, there’s not much Sonos can do, its more up to the sound engineers who worked on the show/movie who created the soundtrack. 

I have, on occasion, found that turning on night mode helps, but not always. 

 

thanks for the reply but because sonos does not adapt to netflix prime etc ... many movies see spider man away from home is in DTS so it is widely used, the fact that sonos does not care about customers

 

Airgetlam
January 25, 2020

Ah, you’re just here to complain, not actually seeking assistance. I’ll go away. 

Bruce
serravalcAuthor
Avid Contributor I
January 25, 2020

Ah, you’re just here to complain, not actually seeking assistance. I’ll go away. 

 

as you accept praise, you must also accept criticism, this is reality! I do not question the product you understand well..only the obstinacy of sonos

serravalcAuthor
Avid Contributor I
January 25, 2020

Ah, you’re just here to complain, not actually seeking assistance. I’ll go away. 

 

 

 

is there full on the community, or write what you like?

https://en.community.sonos.com/home-theater-228993/dolby-digital-plus-update-6816303

Ken_Griffiths
January 26, 2020

Too many issues with the Dolby codec licensing on the hardware that’s already been sold perhaps?... so it’s far more likely we will see the DD plus codec (and possibly other codecs) on the next generation of the PlayBase and Sonos HT devices.

I note too that Apple TV 4K streaming has access to Dolby MAT codec (which decompresses on the Receiver) so the guess is the next gen hardware will perhaps jump to eARC too, but that’s just a guess of course.

No point adding Atmos to the DD+ codec either at the moment, as the current generation of Sonos hardware has no access to additional downward (or upward reflective) firing speakers in anycase.

It will be interesting to see how Sonos will choose to deal with the ‘new’ audio codecs that are now just starting to be widely used by the streaming services.

On a similar note it’s also very interesting what Amazon and Tidal are now doing with their Dolby Atmos music services.

We will just have to see what exciting things Sonos may have planned for us all in their roadmap ahead.

controlav
Lead Maestro
January 26, 2020

Lets not forget that the Playbase only has optical input, and DD+ is not practical over s/pdif, it needs HDMI.

If you want to talk about DTS, well lets not flog that dead horse any more.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Ken_Griffiths
January 26, 2020

Ah yes, I was wrongly thinking in terms of the Beam and its ARC connection and forgot the PlayBase has the slower* (*less through-put) optical port connection, so thanks @controlav for putting that straight for me.👍 The hardware is simply not upto the task.

A slight possibility for DD+ codec on the Beam, but I just can’t see that happening due to the licensing aspect I mentioned earlier, plus the benefit over DD 5.1 is negligible, I personally think.

Prodigy II
January 26, 2020

Netflix down under is all 5.1 so my Playbase is fine. As for the centre channel it's there but not as much seperation perhaps as the Playbar? I find dialogue fine perhaps you need both dialogue enhancement and night mode on!

"I saw the Stooges and the MC5"
Airgetlam
January 26, 2020

Slower? You’re suggesting light travels slower than electricity? I’d have thought the difference was bandwidth, not speed. 

Bruce