Can someone help me. I’ve been trying to get through to Sonos technical help but despite being on hold for over 2 hours a number of times I can’t get through.
my sub has stopped connecting - it’s a sub 3 and has a solid white light. The app says it has no network connection - the arc works fine. I’ve tried a factory reset but no joy. Any ideas ?
Tried it all. It’s an issue with the new app/update. Woke up this morning and nothing worked. Finally got the Arc to work, but my amp, in ceiling, and sub won’t connect.
Yes it worked fine before the app update. Have Sonos confirmed it is an app issue then ? Presumably we all just wait now for them to fix it ?
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