Best answer by Airgetlam
View original
Intermittent thump sounds during use
On occasion while watching cable television, an intermittent loud thump occurs. I cannot tell if it is coming just from the Sub, the play:1s or the playbar or all at the same time. It does not happen continuously or everyday. I have updated the app and what I believe to be the firmware. Optical cable would be the next step outside of speaker replacement. Thoughts? Advice?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Userlevel 5
+12
Might it be the neighbours? (Notsarcasm)
Not the neighbors. The actual sound interrupts when the thump sound occurs.
That's odd. The next time it happens, I'd submit a system diagnostic within 10 minutes, and call in to Sonos to discuss it.
Good info! Thanks!
Same problem here.
I'd still recommend the process I suggested in my last post.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.