Contributor II

Question

Honestly...does everyone just live with lip sync delay?

59 replies
49026 views

Incredibly frustrating. Trying to use Sonos PLAYBAR + SUB + 2 PLAY 1s for home theater. Have tried it on two different TVs (Samsung & Vizio) with HDMI inputted content (cable box & DVD player), also with internal apps native to each TV.

No matter what there's a millisecond delay between video lip flap and sound coming through the Sonos system. Before you ask, yes of course I've tried every possible way to adjust sound sync using both the settings within the Sonos app and also within the TV menus. I've read every Sonos forum post on it, and it's never conclusive and only offers suggestions to do what I've already tried. And believe me: I've tried it all.

Anyone? I had high hopes for Sonos because I can't run wires in my house to the particular area I need the surround speakers to be. Alas nothing's working and the only remaining to do is return the whole thing.

Disappointed! (Kevin Sorbo voice)

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J

Johnnie Walker

Prominent Collaborator I

I think it's disappointing that Sonos don't support newer/better audio formats and that the only connection option is optical.

I have an old Denon AV Amp and a KEF 7.1 speaker system and I'm at the point at which an upgrade will be required once I decide to upgrade to 4K, as ALL decent AV gear now has HDMI switching and the latest HDCP and audio codec support.

Having such fantastic sounding speakers and then crippling them with a compressed optical input doesn't make any sense.

Sonos remind me of Apple in many ways, regarding what features they include with their speakers, except at least Apple are forward thinkers in terms of trying to predict features that will be commonplace within the coming years, whereas Sonos omit critical features/connections and keep outdated connectors such as SPDIF.

With the current AV offerings from Sonos I'll be forced to look elsewhere for an upgrade.

RO53BEN

Enthusiast II

Lipsync drove me mad for many years, using 2 different TVs. All resolved now I've replaced the PLAYBAR with a proper AV receiver.

I am no longer active on these forums, DM me if you have a question, I'd be happy to help.

R

rpswan

Lyricist I

High drive, if you haven't figured this out I think I have it. I was experiencing this exact same problem. I needed to go to a negative number but there wasn't one. When fooling around with my cable options I took it off surround sound and bam, it worked. I actually have to now go to +200 to make it work, but it does. I hope this helps you. Again, from your cable options, make sure it's off surround sound and it should work.

T

Tish86

Lyricist III

I have non top issues with Sony TVs, I just picked up a Sony OLED and we have non stop issues with the Sonos. I plugged my cheap 99.99 sound bar in and perfect sync with the same optical cable. I have played with multiple settings on the Sonos and TV but still come out with issues. I even bought a HDMI audio extractor from the AppleTV to bypass the TV optical and that seems to help but I lose out on Dolby Vision and HDR. So not happy I decided to pick Sonos for my main HT watching..

R

RRG

Trending Lyricist I

Hate to sound like a broken record here but I have the same audio lag issue as well . Just had my brand new LG OLED55C
and brand new Sonos playbar 5.1 installed 2 weeks ago . Been working with Best Buy who installed it and a Tech at Sonos to try and resolve ? I hope they can fix this as I do really like the set up but the lag is very annoying . I'll let ya know the results .

Corrode

Enthusiast II

Hate to sound like a broken record here but I have the same audio lag issue as well . Just had my brand new LG OLED55C
and brand new Sonos playbar 5.1 installed 2 weeks ago . Been working with Best Buy who installed it and a Tech at Sonos to try and resolve ? I hope they can fix this as I do really like the set up but the lag is very annoying . I'll let ya know the results .

Don’t LG TVs have an A/V Sync option on them?

DTS or bust

Ryan S

Retired Sonos Staff

Hate to sound like a broken record here but I have the same audio lag issue as well . Just had my brand new LG OLED55C
and brand new Sonos playbar 5.1 installed 2 weeks ago . Been working with Best Buy who installed it and a Tech at Sonos to try and resolve ? I hope they can fix this as I do really like the set up but the lag is very annoying . I'll let ya know the results .

Don’t LG TVs have an A/V Sync option on them?

We've been looking into some trouble with the newer LG OLED TVs outputting Dolby with lipsync issues. Some of them will have lip sync issues playing that audio content on the TVs built in speakers too, not just devices connected to the optical connection. Our team's currently investigating so if you'd like to work with one of our technicians to make sure this is what you're experiencing I'd suggest that you give us a call on our support line.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

Corrode

Enthusiast II

Hate to sound like a broken record here but I have the same audio lag issue as well . Just had my brand new LG OLED55C
and brand new Sonos playbar 5.1 installed 2 weeks ago . Been working with Best Buy who installed it and a Tech at Sonos to try and resolve ? I hope they can fix this as I do really like the set up but the lag is very annoying . I'll let ya know the results .

Don’t LG TVs have an A/V Sync option on them?

We've been looking into some trouble with the newer LG OLED TVs outputting Dolby with lipsync issues. Some of them will have lip sync issues playing that audio content on the TVs built in speakers too, not just devices connected to the optical connection. Our team's currently investigating so if you'd like to work with one of our technicians to make sure this is what you're experiencing I'd suggest that you give us a call on our support line.

Ryan, is there a list of Sonos-approved TVs? I find myself sensitive to a/v sync and would like my next TV to be able to work well with my Playbase and support adjustment for a/v sync.

DTS or bust

Ryan S

Retired Sonos Staff

We don't have an official list, but there are some great suggestions here. From community recommendations. You can even ask about TVs in there and someone might have the answer for what you're looking for.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

D

D to the M

Contributor I

I'll chime in, I use my Sonos 5.1 with an HDMI switcher. I didn't notice any lip sync issues with Rogue One movie from Netflix played from the Apple TV last night. It sounded amazing, it was at half volume and my wife made me turn it down 😞. My daughter was entranced though.

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