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Hello,
I recently purchased HDFURY ARCANA. I connected my Apple  tv 4k(latest) to Sonos arc for audio and BENQ TK850 Projector for video. Both with ultra high speed HDMI cables. Everything works well but I am not able to control my SONSOS ARC volume with apple remote anymore. Without ARCANA( if I connect my Apple TV  to benq and use it’s eARC to SONOS ARC, I could control the volume. Is there any fix for this remote problem?

Note: Benq TK850 eARC supports only two channel stereo so it’s not really a true eARC.

Perhaps see if the answer in this thread assists to resolve your matter…

 

Thank you for your reply. 
Now both my projector remote and apple TV remote can control the SONOS ARC volume. 
 

i did  “ TV setup” on SONOS app by connecting the Sonos Arc directly to the eARC port of the projector then did “Remote control set up” for both Apple TV remote and projector remote.  

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