I have a Sony XH90 connected via ARC to the Sonos Arc. The system has two Play:1 rears and a sub. I have started to get audio drops outs on all sources. It’s only for a microsecond and seems to happen on the Arc and Sub mainly. Everything is WiFi.
It was working fine, but I noticed the app was jumping between mine and my sons account. I have transferred ownership of everything back to me in case that was causing an issue.
the TV is the only source and is connected with an 4K certified cable for HDMI 2.1
The diagnostics reference is 1828291275 if someone is able to take a look to see what may be happening.
edit: I have set the TV output to PCM instead of DD and will see if that helps. Will the Arc still be fully producing DD Atmos with PCM?
edit2: TV was set to PCM and sound not cutting out. Netflix was set to DD and cutting out. Now seems OK since setting all sources to PCM (new diags ref:2109859000)
many thanks