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Nukeproof Mega
Trending Lyricist I
Sep 28, 2017 6:26 PM UTC
Question

Does Sonos Support Dolby Digital Plus?

Hello,

I have had the Sonos system for a couple of years but noticed that Sky Q now has Dolby Digital Plus’s and I wondered if I would notice a difference if I select it?
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    6 replies

    Airgetlam
    Airgetlam
    Sep 28, 2017 7:06 PM UTC
    According to a recent post from Ryan S, one of the Sonos mods here, the PLAYBAR/PLAYBASE will accept the signal, although I'm not sure it will be dealt with differently from Dolby Digital itself.

    If you have the opportunity to test, I'd be happy if you'd come back here and report your findings.
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    Bruce
    Nukeproof MegaAuthor
    Trending Lyricist I
    Sep 28, 2017 7:16 PM UTC
    Yeah sure I’m going to run a few test with a few films..
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      Nukeproof MegaAuthor
      Trending Lyricist I
      Sep 30, 2017 7:35 AM UTC
      Ok so been using it for a few days and noticed a crackling sound and also while watching pre-recorded stuff on the Sky Q it would seem to take longer to bring the sound back and while waiting for the sound to return we would also have this crackling noise.. Turned it off and back to Dolby and all working ok again.
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      Airgetlam
      Airgetlam
      Sep 30, 2017 7:09 PM UTC
      Interesting. Thanks for the report!
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      Bruce
        Nukeproof MegaAuthor
        Trending Lyricist I
        Oct 1, 2017 6:57 PM UTC
        Ok I have another update on this, I am having issues just trying to run this on Dolby as I have to wait for the sound to return after pausing - forwarding and rewinding while getting a tapping sound..

        This maybe as I have the optical cable going through the Samsung TV first, I have no option but to do this as I have other devices connected to the TV like Xbox One & PS4 Pro.. I’m not able to directly connect my Sky Q to the sound bar!
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        Airgetlam
        Airgetlam
        Oct 1, 2017 8:19 PM UTC
        Are you running 7.4 or 7.4.1 on the PLAYBAR? Many people who have reported difficulties with the PLAYBAR, and many Samsung users, have reported that the "beta" of 7.4.1 has resolved many of their issues.

        If you haven't, I'd recommend posting a diagnostic in this thread:

        https://en.community.sonos.com/troubleshooting-228999/no-sound-on-certain-channels-after-system-update-today-6789926
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        Bruce
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