When I try to add any track to my Sonos playlist from Deezer / Soundcloud etc, I get a error message saying 'Unabke to add "[song name] to your "[playlist name]" playlist.
This happens on my iPhone 5S and MacBook Pro
Why is this and how do I fix it?
Question
Cannot add track to sonos playlist
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Just rebooted all 3 Sonos components as well as the router, no luck :(
The other half is able to add songs into playlists, it's just me who is unable to?
Haven't a clue why
The other half is able to add songs into playlists, it's just me who is unable to?
Haven't a clue why
Hi Jae,
I suggest that you submit a diagnostics, take note of the diagnostic number https://sonos.custhelp.com/app/answers/detail/a_id/142
and then contact Sonos support www.sonos.com/support, they can figure out what is going wrong!
Cheers!
I suggest that you submit a diagnostics, take note of the diagnostic number https://sonos.custhelp.com/app/answers/detail/a_id/142
and then contact Sonos support www.sonos.com/support, they can figure out what is going wrong!
Cheers!
+20Hi Jae,
Afroviking is correct in that a diagnostic report would help us determine why you get that error. Please submit a diagnostic report and reply here with the confirmation number.
Afroviking is correct in that a diagnostic report would help us determine why you get that error. Please submit a diagnostic report and reply here with the confirmation number.
It would be nice if the message included a reason. There must have been some error reached by the code that can be shared with the user.
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