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michaelcruz100
Contributor I
January 19, 2018

Can’t connect my TRNTBL to WiFi, tvOS or a Bluetooth speaker

  • January 19, 2018
  • 4 replies
  • 1419 views
I just received my turntable. It’s quite beautiful. Minimal and simple design. However, I am experiencing many challenges just connecting to unit to my Wi-Fi. I’m using the TRNTBL app and cannot connect the unit to my house Wi-Fi. Any suggestions anybody? Thank you for your help! Michael
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4 replies

chicks
chicks
January 19, 2018
Does its maker not offer support? It's not a Sonos product...
michaelcruz100Author
Contributor I
January 19, 2018
I’m working with your support the last two days, and they haven’t been able to solve the problem. Thanks for your question.
Airgetlam
Airgetlam
January 19, 2018
I don't think chicks is a member of any company's support, but is an active member of this community. I think the point was that this is a Sonos support forum, not one for TRNTBL

You may want to reach out to TRNTBL's support for additional help.
Bruce
wjhrdy
Lyricist I
January 19, 2018
Hey I have TRNTBL as well.
They are just encoding the record player audio as an audio stream and somehow making it show up on sonos as a tunin station.

Its really glichy.

First you have to install their TRNTBL companion app on your iPhone or iPad.
Then you have to use that app to setup your TRNTBL on your wifi.
I found that this is the most finicky part.
I usually have to unplug the TRNTBL and replug then hard close the app and reopen the app.
Then I will get prompted to connect to the wifi in my house.

once I'm connected I can set the sonos as the output.

Hope that helps.
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