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Contributor I
December 26, 2020
Answered

Bluetooth with Beam connected to Samsung TV

First I love the set up with the Beam and 2 play 1’s...I see that there is a problem with connecting a set of bluetooth headset.  I’m experiencing the same issue with two sets of bluetooth headsets.  This is definitely a Sonos issue….why don’t they just issue a software fix?  there is no reason the Beam has to control audio all the time….Sonos just fix it.

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106rallye
106rallyeAnswer
December 26, 2020

You are right. This is not a Sonos issue though, it looks like this is normal HDMI-CEC behaviour. You disable HDMI-CEC (Smartlink) temporarily to connect the headphone.

5 replies

December 26, 2020

Sorry but what have Bluetooth headphones got to do with Sonos?  What are you asking Sonos to fix?

mochieAuthor
Contributor I
December 26, 2020

What I’m saying is you can’t hook up a Bluetooth headphones to a TV that is connected to a Sonos beam

106rallye
106rallyeAnswer
December 26, 2020

You are right. This is not a Sonos issue though, it looks like this is normal HDMI-CEC behaviour. You disable HDMI-CEC (Smartlink) temporarily to connect the headphone.

mochieAuthor
Contributor I
December 27, 2020

that may be one way of working around it but it is less than eloquent for a product like Sonos

106rallye
December 27, 2020

As I said it is not Sonos, but the HDMI-CEC spec.