Hi, I have a BenQ x3000i projector connected to my Arc and I would like to control the volume using the remote. However, it will not pair. I have seen this issue on the forum previously, but the answer did not help. Previously, The Arc will pair with my Firestick remote, but not the BenQ which is an IR remote. So, I know that the Arc is capable of pairing through the projector, but not with this particular remote. Any clues. In the past, I have had no trouble pairing remotes, just this particular one. Thank you for any help.
Best answer by Corry PView original