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Contributor I
June 25, 2017
Question

Audio In - Pause Burst

  • June 25, 2017
  • 3 replies
  • 1450 views
I recently bought a new LG OLED55C7V and connected to my Sonos 5.1 set up. I have a Sky+ plus box connected to the TV via HDMI and the TV connected to Sonos through optical. Yesterday the same configuration was sending Dolby Digital 5.1 however it is now sending Pause Burst. I have submitted diagnostic: 7532025.
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    3 replies

    ratty
    June 25, 2017
    'Pause burst' means what it says. Usually this is because the source (e.g. set top box) has been paused.
    Contributor I
    June 25, 2017
    The source is playing live TV and the audio in is still showing "Pause Burst". Do you know what else could be causing this?
    Stuart_W
    World-Class Superstar
    June 26, 2017
    Are you getting the "Pause Burst" when watching via the Sky + Box, watching using the TV tuner, watching apps on the TV.

    Either way I would be inclined to reset the TV to factory default and set-up again. As Ratty said - If the Sonos controller is reporting Pause Burst and you have no sound from the Playbar then it's a problem with the source or the TV.

    You could test the Playbar is working properly by connecting the Optical out to the Sky+ Box
    Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2